Responsible Gambling at Bonrush Casino

At Bonrush we are committed to safer gambling and to helping players keep their play under control. We want everyone who uses our site to enjoy gaming responsibly, so we provide clear tools, guidance and access to support so that play stays safe and sustainable.

Player protection principles

We base our approach on simple principles - player safety, transparency and proactive support. We encourage customers to set manageable limits, to take regular breaks, and to contact us if gambling stops being fun or starts to affect other parts of life. We treat any request for help seriously and act promptly to protect accounts where needed.

Activity-control tools

You can manage your account activity with a range of controls available in your profile. These tools are easy to use and designed to help you keep play within your means.

Available controls

- Deposit limits: set daily, weekly or monthly caps to control how much you add to your account.

- Session timers: receive a reminder or be logged out after a set play period to avoid extended sessions.

- Reality checks: periodic pop-ups showing time played and recent activity.

Deposit and loss limits

Deposit limits are the first line of defence. You can change limits in your account, and any increase may be subject to a short waiting period. Loss limits are also available to reduce exposed risk over a chosen period. If you need help setting limits, our team can guide you through the options.

Time limits and breaks

Short breaks can help keep play balanced. You can apply a temporary time-out from your account for hours, days or weeks. Time-outs are immediate and stop access to wagering while they are active. We also support longer breaks for customers who need more extended time away.

Self-exclusion

Self-exclusion is available for players who want to close their account for a defined period or indefinitely. During self-exclusion we will block access and suspend marketing contacts. If you choose this option we can also provide information about returning safely once the exclusion ends.

Signs of problematic behaviour

Watch for common warning signs, such as spending more time or money than intended, chasing losses, neglecting work or family, or feeling anxious about gambling. If you notice any of these changes we recommend taking action straight away.

Tips for maintaining control

Keep play sustainable by setting strict deposit and loss limits, using session timers, sticking to a budget, and avoiding gambling when tired or upset. Sharing concerns with friends or setting financial blocks with your bank can also help.

Professional help and support organisations

If you need further support, organisations in the UK can help, including GamCare and GambleAware. For immediate advice you can contact our support team at [email protected] and we will point you towards local services and practical next steps.