This page sets out the terms and conditions that govern access to and use of the services we provide on the Bonrush platform. It explains the contractual relationship between the company and users, including account obligations, acceptable use, promotions, payments and how we handle disputes. We expect all users to read these terms carefully and to comply with them each time they use the site.
Users must provide accurate and complete information when registering and must keep account details current. We require verification of identity and address before certain actions, such as withdrawals, and we may ask for additional documentation where necessary to meet our checks. Account holders are responsible for maintaining the confidentiality of login credentials and for all activity that occurs under their account.
We may impose account limits, temporary holds or permanent restrictions where required for security, regulatory or risk-management reasons. We reserve the right to suspend or close accounts if we suspect fraud, money laundering, chargeback activity, bonus abuse, collusion or other breaches of these terms.
To open and use an account you must be at least 18 years of age and not subject to any local prohibition that prevents you from using our services. Persons who are self-excluded, subject to a court order, or otherwise barred from gambling in their jurisdiction must not register an account. We may refuse registration or restrict access where eligibility cannot be verified.
Users must not attempt to manipulate game outcomes, interfere with the operation of the platform, use unauthorised software or operate multiple accounts. Any attempt to use the service for unlawful purposes, to harass staff or other users, or to exploit promotional terms will be treated as a breach of these conditions.
Promotions and bonuses are offered subject to specific terms that form part of these conditions. Promotional offers may include wagering requirements, game restrictions, maximum bet limits and expiry periods. Only one bonus promotion may be active where stated, and we may withhold, cancel or reclaim promotional funds and related winnings where we detect abuse, error or non-compliance with promotion rules.
Deposit methods, minimum and maximum values may vary. Deposited funds are usually available for play immediately, subject to verification checks. Withdrawals are subject to identity verification and may be processed using the original funding method where practicable. We may apply temporary holds while conducting standard checks; third-party fees may apply and are the responsibility of the user where charged by payment providers.
If you have a complaint you should contact customer support in the first instance. We will investigate and aim to resolve disputes promptly and fairly. If a matter cannot be resolved through our internal process, you may pursue any available legal remedies in the jurisdiction applicable to these terms.
We may amend these terms from time to time. Material changes will be communicated by notification on the site or other reasonable means. Continued use of the service after changes have been published shall constitute acceptance of the revised terms. For clarity, the brand may be presented elsewhere as Bon Rush in certain parts of the site; these terms continue to apply in the same way.
